What a difference a year in lockdown limbo makes. The pandemic forced large and small companies alike to become masters of improvisation, develop WFH routines, set up VPNs, come up with ways to authenticate and patch in team members by the hundreds or thousands.
The pandemic, though, didn’t help enterprises get closer to IT infrastructure that is secure and resilient for the long run. It’s a glaring weakness because properly designed IT infrastructure is the critical element to enable your company to adapt and thrive in the new normal.
How do you design a future-proof system that is mindful of the company’s mission, the tasks of the IT department and the dynamic rules of hybrid or remote work? Four steps I use when helping customers design and implement their IT and identity management systems now on Forbes.