It can be tempting to think of technology solely in terms of the answer to the question, “Does it work?” But a tech product or initiative can’t just “work”; it must work well, and across multiple fronts, from cutting costs or achieving ROI to being the ongoing go-to choice for the target audience (and more).
Tech leaders must develop and monitor effective metrics to ensure that what their teams are producing is helping to achieve the overall business strategy. Below, 17 members of Forbes Technology Council discuss some of the metrics they use to evaluate the success of a tech project or initiative and its impact on their organizations.
Join 16 tech leaders and me on Forbes with the Forbes Technology Council to learn more about customer satisfaction and other metrics for success. Check it out!