Digital transformation projects have been a mainstay of our world for the past 20 years. Websites and apps have replaced travel agents and hotlines. Digital scanning apps have replaced insurance adjusters. Word processors have replaced secretaries and typing pools. A flood of generative AI-based apps promise even more and more intelligent task automation.
Yet in many organizations, one crucial thing is still missing amid all the tech frenzy to give the digital push some smart guidance and guardrails.
The CIO, and even more importantly, the chief information security officer (CISO) often aren’t part of the upper-level management team. Thus, digital transformation and cybersecurity are taking a back seat, confining both their potential and risks to individual departments. The results are all too visible.
On top of that, the role of the CISO is constantly shifting between hitting reporting targets and requirements.
Technology and IT cannot be just a service. In order for an organization to be resilient and successful, the heads of technology–whether they are the CIO, CTO or CISO–need to be integral parts of the upper echelons of a company. There are at least five reasons why they belong at the top table and should be part of the boardroom. Find out more about them in my latest Article on CXO Magazine.